Practice Management

The client who dumps a box of receipts on your desk the week before the tax return deadline.

The client who asks for your advice and then proceeds to do the exact opposite. Every. Single. Time.

The client who seems to disappear until you’ve sent enough “payment overdue” reminders that you start to wonder whether you imagined invoicing them in the first place.

If you’ve been running a practice for any length of time, you’ll recognise at least one of these. For years, I thought they were just part of…

Falling Out of Love with Your Business

Whether it’s been my bookkeeping practice, The Bookkeepers Alliance or my campsite, as a business owner, I've always likened my entrepreneurial journey to a passionate love affair. In the early days I’m filled with excitement, challenge, and have a spark that fells unquenchable. Yet, just like in any long-term relationship, there are moments of doubt, and periods where the fire seems to dim. Recently, I found myself in one such phase, questioning everything …

As school holidays approach, bookkeepers who juggle both work and family responsibilities may find themselves facing unique challenges. While it's a great time to spend quality moments with loved ones, it can also lead to disruptions in your business routine. However, with careful planning and effective strategies, you can maintain a successful bookkeeping practice while cherishing the precious moments with your family.

Set Clear Expectations:

Communication is key. As the school holidays begin, d…

As a bookkeeper, you're no stranger to the pressures of tight deadlines and client demands. One of the most challenging aspects of our profession is determining realistic turnaround times for the various tasks we perform. Let’s look at the process of setting turnaround times that accurately reflect your workload, capacity, and the complexity of the tasks at hand.

Assessing Your Workload and Capacity
Before you can set realistic turnaround times, it's essential to have a clear understanding of yo…

I've been having a few conversations this week with bookkeepers about larger clients leaving for a number of reasons.  As a bookkeeper, juggling a variety of clients is key to your business's success and growth.  In my business, I always found it important that no single client made up more than 10% of my turnover.  I want to look at some of the reasons I think that's really important

Sharing the Risk

A mix of clients helps to spread risk, making sure your business isn't too dependent on any o…

If you have an interest in gardening, you know that deadheading your roses is important to keep them healthy and beautiful. Deadheading is basically removing spent blooms so that the plant can focus on producing new growth and more flowers. By removing the old blooms, you help the plant produce more beautiful and productive flowers.

However, it's important to note that you don't need to cut off all the deadheads at once. Regular pruning throughout the season can encourage more blooms and help the…

Recruiting new clients is an important path to growth for any bookkeeping practice, but there’s more to it than just signing up new clients. It’s important to monitor your progress right through your marketing and retention strategy.

So how can a pirate help with this?

The AARRR framework, sometimes called the pirate framework, is a way of walking through the five key areas that you need to monitor.

AARRR is a framework that stands for Acquisition, Activation, Retention, Referral, and Revenue…

Bookkeepers, like all small business owners, wear many hats. It can be challenging to manage all of the tasks that are required to run a successful business. With limited time and resources, it's crucial to prioritise and make the most of what's available.

Outsourcing can be a powerful tool to help bookkeepers manage their workload and achieve their goals. But, how do you know what tasks to outsource?

In this blog post, we'll explore several key factors to consider when deciding what tasks to …

As a bookkeeper, the ultimate goal is to provide quality services to your clients and earn a fair income for your work. However, taking on more clients is not always a feasible option, especially if you already have a hectic schedule.

This is where the question arises: is it possible to earn more money as a bookkeeper without adding more clients to your workload? The answer is yes, and we will explore various ways to achieve this goal. From increasing your rates to optimising your time manageme…